Upgrade Your Organization’s WX (Work Experience)
When we feel safe, we perform at our best. It’s our responsibility to craft a culture of care. When our people feel safe, they are more productive, effective, and prosperous. How might we create a healthy and constructive culture at work? What role does data play in fostering a culture where everyone thrives?
Small steps drive big change. Collaboration is the heart of operational excellence. Leaders who prototype and develop possibilities transform the fate of their organization. Prioritize communication, collaboration, and community connection. Doing this gives you more power to influence destiny amidst change and complexity.
We can inspire our teams to accomplish more, together. Circumstances always change. Our human needs remain: we make big dreams come true when we work together. This means bringing people and data together more often. We work together better when we have an organizational operating system — or WX.
How are you measuring values? Do you have a clear way to show how they impact your performance? Your DNA is your set of values. How well we practice our values is how well we deliver on our promises to our employees and customers.
Does your organization have a set of values? Do your consumers and employees believe in them? Do they serve you well?
Values serve as the foundation of your work experience and operating system.
Integrity is the fulcrum of my team's operating system. Performance excellence is table stakes.
Our culture of care comes to life with how we practice values like care, safety, grace, courage, quality, and connection.
“I’ve been working with Nina on our ATARC podcast for over a year and I cannot emphasize enough how incredible Nina is at connecting people and cultivating relationships. She easily fosters trust, which has helped us achieve the level of collaboration needed to shift the narrative around the way government solves problems with an impact people can feel. She bakes in a people-centered approach to transformation.
Nina is a visionary and can lead from elevation while also being humble and approachable enough to roll up her sleeves and lead actionable results at sea level.
She’s been a pleasure to work with and I’m excited to continue our journey for years to come.”
— Monica Breidenbach, Workforce Strategist, Executive Advisor, and Future of Work Enthusiast
Improving Connections: Practical Telepathy
We are no longer limited by physical barriers. Think beyond spreadsheets and static metrics. Don’t get locked into windowless conference rooms. Work can feel better and generate better outcomes when we have shared experiences. This means learning and creating together in collaboration. No matter where you sit in your organization, there is no better time than now to evolve.
Bringing leaders together makes our big dreams come true. How does our experience of work change in a post COVID world?
We can build technologies that help us sync or mental models that improve our relational connectivity. Data moves at the speed of trust. And it’s trust between people that makes or breaks an organization’s ability to bring people together to make dreams come true.
How might data sharing become more like a relationship rather than a transaction?
Crafting Community + Work Experiences that Matter
How might we reimagine what work experiences can be? What happens when we hold space for our people to come together more often? Leaders can be placemakers for our work communities. You have the power to create transformational work journeys. Crafting a culture of care where everyone is in their dignity is possible. We can use technology to help align our community stories around our shared humanity.
How do we empower more experienced facilitators to make the best use of our time together? The value of accelerating results by bringing people together escalates exponentially. There is magic in collaboration.
Imagine a future where people aren’t losing jobs. People can become creative and invent new work experiences that drive better outcomes. When we feel that we matter and belong, we act with purpose and joy.
How do we strengthen relationships and create safety in digital and physical workspaces?
“The culture of a workplace — an organization's values, norms and practices - has a huge impact on our happiness and success.”
— Adam Grant, Organizational Psychologist
“Nina makes meetings feel like family reunions and brings Motown to our Centers.”
— Brian Whittaker, Director of 18F
“Nina exhibited the type of engagement with clients which builds strong relationships and understanding of their business challenges. Clients were engaged and sharing freely amongst each other.”
— VP, Contact Center Technology Solution